Sales conditions

RODEWAX SRL sells and delivers the items listed in the online catalog throughout Italy and to countries where RODE has no authorized distributors. Retail prices include VAT. Photographs are for illustrative purposes only and are not binding.
RODEWAX SRL reserves the right to accept or reject orders placed, subject to stock availability. Items for sale may be temporarily unavailable; in such cases, customers will be notified by email within seven days of receiving the purchase order. If the item ordered is no longer available, we reserve the right to cancel the order and refund any amounts paid.
For greater customer protection, we prefer to ship our products exclusively to the purchaser's address. We accept a different destination only if the recipient collects the goods from the indicated address (e.g., a work address or second home).

Shipping

Shipping will be via GLS-EXECUTIVE courier.
Delivery time: 24 hours to direct locations - 24/48 hours to indirect locations - 48-72 hours to Calabria/Sicily/Sardinia.
Prices Italy: up to 10 kg €10.00 (VAT included), free for orders over €100.00 but under 20 kg. For higher weights, shipping costs will be calculated automatically when placing the order. However, this calculation is not binding as various factors may apply. Shipments exceeding the maximum weight and/or value allowed by the shipping system will be split into multiple shipments with weights and/or values within the maximum values; in this case, shipping costs will apply to each individual shipment.The goods travel at the buyer's risk. Customers should report any complaint for damage to the goods immediately upon receipt of the goods, by telephone to our number 0424462373 to define the type of damage and any responsibilities..

Payments

Advance Bank Transfer - To pay for your purchases by bank transfer, select "Bank Transfer" as your payment method. Then make the bank transfer to:
RODEWAX SRL - (IBAN): IT46 V 03069 60131 100000004050
Indicating the order number assigned at the time of purchase in the reason for payment. Then, email a copy of the bank transfer receipt to RODEWAX SRL, indicating the order number, to confirm the payment.

Paypal : By selecting PayPal as your payment method, you will be redirected to a PayPal website page where you can complete the payment. Your financial information will be managed directly by PayPal. If your order is cancelled or rejected by RODEWAX SRL, the amount will be refunded to your PayPal account. RODEWAX SRL will not be responsible for delays and/or damages during the refund process.